Quality vs quantity is a serious dilemma, which involves two aspects, price and quality. Sometimes you must make the decision to: sacrifice the quantity of products based on a high monetary cost. But with this, you look to obtain excellence and degrees of compliance with the objectives of said product, right?
So, what is better? A large number of products combined with medium and "low" levels of satisfaction or high prices that involve less quantity of products, but greater satisfaction.
Observe your budget and needs regarding what is offered by the product
These questions tend to be difficult to answer, even for large business owners or frequent consumers. Quality is the principle of purchase, but you must observe your budget and understand the concept of what is "quality".
Regarding this, the ISO 9001 standard establishes that: "Quality is the integration of the characteristics that determine in what degree a product meets the needs of the consumer".
In addition, the quantification of quality is somewhat subjective in certain cases; therefore, acquiring products based on opinions or "advice from other users" is not usually as effective. To this end, different regulations have been stipulated, such as the aforementioned one from ISO and other international entities.
Research and studies have been able to determine that products that often cost up to three times more than the competition, end up not being entirely compliant. In this regard, there are also examples visible to the majority, such as the comparison between Asian and Western markets, where by " changing the name " of an Asian brand by its Western counterparts, the price increases without seeing benefits or changes in the finishing of products (this covers areas of technology, textiles, and others). It is what is known as Re-branding.
in addition, low prices do not imply that the product is of poor quality, however, it can happen that to reduce production expenses and other processes (transport, marketing) is not subject to certification tests or standards subject to quality. Therefore, to make a purchase looking for quantity with low prices is to know that it will be a product on a tightrope, which in this sense will be the time of duration or useful life.
In the realm of a particular buyer, acquiring a large number of products may mean that you will buy only to "use it longer" while saving to spend a sum of more than what you spend that I bought before.
The above is a widely used strategy, especially if you intend to try both types of products, the cheap and then the higher value. Sometimes the first mentioned is the one that pleases the public the most! For what we again indicate, quality can be subjective.
Within companies, the situation of purchasing products must be linked to economic needs, either to slightly increase production or improve the conditions of their workforce.
Businesses that are going through a production decline and merit products quickly (acquisition of inputs, processed raw materials, services) can opt for quantity before quality, but of course, always taking everything as a transitory stage, and that "quality is synonymous with customer loyalty".
This, however, should not be taken lightly and the CEO should evaluate all the variables at stake. The use of predictive statistics can be valuable here, and see, the behavior of a newly acquired product over the long term.
What happens if buying something of high value does not cover my expectations? The products with warranty usually give a useful life time or expiration (clothes for example has a finite number of washes), if not met and feel that you have been "scammed", you can go to the services of a lawyer and make the complaint.
In addition, experience in such situations is an infallible teacher, once you have spent large sums on products that end up not being what they claim to be, why buy again? In fact, in these situations is when we apply what we mentioned before regarding the quality and loyalty of the product.
Hopefully this article has been very helpful, and remember: first analyze the budget, needs and if you intend to use the acquired long or short term; If it is in the business world, be more careful because your company's reputation could be put at stake, and we are not talking about external customers, but about internal ones, that is, your workforce.